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The staff were super helpful and friendly from Reception to bar and restaurant. We were just passing through to get to Calais so it was just a quick overnight stop but impressed having just come from a 5* hotel. The staff at Voco were more friendly, the hotel was really clean and the food was great. We had an evening meal and it was really good value and excellent quality. The drinks menu was extensive and included cocktails and the staff in the restaurant were great. Really helpful, courteous and friendly. The room had everything you needed and there was a sign in the bathroom advising guests to contact reception if you'd forgotten anything like a toothbrush, toothpaste, etc., and they would be happy to provide. The breakfast in the morning was also excellent with lots of choices and a great coffee machine. Thoroughly recommend.
Erika
Juli 2025
Our stay was good. The hotel is quite new which I think is nice as is quite modern. We had a problem with the time for checking in. Our rooms were not ready at the check in time as stated by them. We had to wait for more than an hour for our rooms to be ready. We were given drinks and pastries, still the wasted time won't be back. Rooms are ok, spacious, clean, modern and convenient. We asked for contiguous rooms so my daughters could have their own room. We got connecting rooms which it was more than expected, just little thought about the doors lock again, so had to put a towel on the floor to keep the doors accessible as needed, instead of having to knock on the door every time I needed to go to the their room. Breakfast was ok but scarce, both mornings that we were there we were by around 8-9am and there was not much left (not sure if earlier there was more) in particular the second day we had breakfast fried eggs finished and they never put more. Feel for the family that arrived after us as there was not much left for them to have.
Eugenie
April 2024
Direct bus to/from the airport. Easy if you go to the ING Arena (direct bus). Clean room with daily cleaning service (if you decide not to have the daily cleaning service they offer you vouchers for free complementary drink equal the number of days of your staying). There's a kettle and coffee machine with pods, sugar or tea bags, all included so free of charge. There's also a safe and a minifridge with a couple of bottle of water provided. The reception is very friendly and can help you for everything. The view isn't spectacular (there's nothing nearby) but is still fascinating. There's a TV with some channel and internet apps. If needed there's a shoes cleaning thing near the reception (I never used it so I can't say how well it cleans)
Ananth
März 2024
I loved that they had fresh honeycombs for breakfast. I also appreciated the option to refill water bottles on every floor, that is good service and also sustainable. I recommend to try the Ginger lemon flavor. The hotel in generally is quite far off the Center, but I attended a Workshop at the military Hospital which was only a 10-15min walk from the hotel. Also, there was a direct Bus from the airport that stopped very close to the hotel.
Antonia
Januar 2024
Clean and modern hotel . Stayed during heat wave so air conditioning was amazing . I had a room on the 11th floor which was very quiet and extremely comfortable . Breakfast was plentiful . Ate in the bar for two nights and the meals were of good quality . Staff very attentive and helpful , a big thank you to Pedro was genuinely pleased to see you !!
Ash
Juli 2025
Super hotel. The most comfortable bed in the world! Lovely food. very clean
Louisa
Oktober 2023
Great location. Private parking (18 euros). Excellent breakfasts, a large selection of sweets, drinks. The staff was helpful with our requests, thank you! Electric chargers on the territory for cars. Excellent air conditioning.
John
Juli 2024
Finally found that amazing hotel (decently priced, eye-poppingly well-appointed, kindly staffed) in Brussels. Beautiful spacious room, perfect lighting, large shower, royal linens, truly king sized bed. Friendly food and bar options. Minutes drive off ring, 9 min drive to airport, yet 2 minute walk to new tram line. This is the place.
Dale
Oktober 2024
Great hotel for our short stay in Brussels, split between there and Brugge. We had a car and there is free on street parking right outside. We used public transport to get to the centre of Brussels. With a bus stop only a 5 minute walk away around at the military hospital.
Speirs
August 2024
It is a very comfy hotel. The room was spacious and clean with a very nice view on brussels. Staff are professional and helpful.The location is peaceful and very nice. Special thanks to Ibrahim
Mohammad
März 2025
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